Ops Command Center

v3.2.1
SW-O-001 Ready beginner
2-4 weeks

Weekly Operating Rhythm Playbook

Establish a consistent weekly cadence for management meetings, KPI reviews, and accountability discussions.

Playbook Content

Overview

The Weekly Operating Rhythm Playbook establishes the management cadence that drives accountability and execution. Most companies meet too frequently with too little structure. This playbook fixes both problems.

The Core Framework

An effective weekly rhythm has three components:

  1. Leadership Team Meeting (90 minutes)
  2. Department Stand-ups (15-30 minutes)
  3. One-on-Ones (30-60 minutes)

Each meeting type serves a distinct purpose and follows specific rules.

Leadership Team Meeting

Purpose

Align on priorities, surface issues, make decisions.

Agenda Template

TimeItemOwner
0-5 minGood newsRound robin
5-15 minScorecard reviewFinance
15-30 minRock updatesEach owner
30-80 minIDS (Issues)Facilitator
80-90 minConcludeCEO

Rules

  • Start on time, end on time
  • No devices unless presenting
  • Decisions require commitment to act

Department Stand-ups

Purpose

Coordinate tactical work, identify blockers early.

Format

Each team member answers three questions:

  1. What did I complete yesterday?
  2. What will I complete today?
  3. What’s blocking me?

Rules

  • Stand up (keeps it short)
  • Maximum 30 seconds per person
  • Blockers go to parking lot for offline resolution

One-on-Ones

Purpose

Develop people, provide feedback, maintain relationships.

Agenda Template

  • 10 min: Their topics
  • 10 min: Your topics
  • 10 min: Development discussion

Rules

  • Never cancel or reschedule
  • Employee sets the agenda
  • Document commitments

Implementation Timeline

WeekFocus
1Design meeting structures
2Pilot with leadership team
3Roll out department stand-ups
4Launch one-on-ones

Common Anti-patterns

Avoid these meeting dysfunctions:

  • Status Report Theater - Meetings that only share information
  • Decision Avoidance - Discussing without deciding
  • Calendar Creep - Adding meetings without removing others
  • Executive Monologue - Leaders talking, not listening

Success Metrics

Track these to ensure the rhythm is working:

  • Meeting NPS from participants
  • Decisions made per meeting
  • Issues resolved same week
  • One-on-one completion rate